Gill Bailey

Author, Presenter               

Business Coach


I’m Gill Bailey owner of LinQs.


I help Business Owners grow their business and profits faster.

I look at their goals and challenges and share the secrets to create success, so that the business owners can take action to make more money.

What is your biggest challenge?


Are you a Business Owner who is looking to grow your business faster?


Do you feel confused by changing information and lack clarity to create your business strategy

to move forward and keep focused?


Or are you an established business owner of many years of success looking to exit for a new lifestyle?

Maybe you:

  • Know a lot about your business area but need to find the right market

  • Believe you know which customers you should be working with but you don’t know how to attract them

  • Keep getting it wrong and that is stopping you finding the way forward

  • Have gone through a period of losing your passion for your business and it needs to be reignited.

  • Are ready to get the help you need to enjoy your business, your lifestyle, and make more money now!

Firstly, you are not alone

Business owners are consistently meeting challenges. Reading the news, you see businesses fail every day. But equally many business owners see the warning signs, learn from their problems and go on to be even more successful and you can do the same.

It’s just a case of getting a clear vision of how your business should be growing and the profits that can be made.  So together we put the past behind you and focus on a plan to achieve your goals. As soon as you have clear actions, your business will start to grow again and you will have more profits in your business.

Now the good news …

All you need to do is book a FREE Discovery Call, and Gill Bailey, owner of LinQs, will talk to you about your challenges. Using over 25 years business growth experience and a calm approach to define just a few areas that if actioned will change that profit margin. And then you will be able to go forward.

When you decide it’s time to take on our services there will be a number of ways to work with you.

The services you take is dependant upon your time and commitment to implement our strategies.

Are you ready to move forward at no cost? Book your FREE Discovery Call now and let’s talk soon

How we help:

Just as our business is unique then we know that every business owner has a unique vision and needs to be listened to so we can help them in their situation. Firstly Gill Bailey will personally help you to identify your challenges and create your own action plan. Actions to deliver your selected profit areas. As an experienced business owner who has helped many different businesses through coaching, mentoring and consultancy your desired outcomes will be the main focus of the discussion. You know your business and what you want to achieve in your life, and so let’s make it happen!

Why business owners and business development providers work with LinQs:

LinQs commitment to you is to Listen, share information, and the networks that we know provide Quality solutions to develop your goals. That’s LinQs, our commitment and our business vision, established by Gill in 2001. 

Here at LinQs Business Coaching we focus on our customer, the business owner.  We share tried and tested strategies, offer our unique Masterclass and one to one Ultimate Business coaching, with a guarantee of coaching for success.

Gill’s passion is business

Celebrating 25 years growing businesses, in 2016 Gill set about bringing together the information that had made so many businesses successful.  Firstly our library of tried and tested resources were launched online and then a business book to share the easy to follow secrets of a successful business. So Gill took time out to interview business owners across a wide range of sectors to ensure the secrets shared worked in any business. Publishing her book  ‘How to build the Passion and the Profit for Your Business’ in October 2017.  A business book dedicated to business owners with 10 chapters to profit making success to apply in any business. But going that ‘extra mile’ this book is also printed in a format to enable the 30% of entrepreneurs challenged with dyslexia to read.

If we match your commitment and dedication to success, and you would like your challenges listened to and to be helped by Gill, then book your FREE Discovery Call now

Book your FREE Discovery Call now

Business owners we want to hear from you. We know that we can help you create profit making solutions. But first we need to chat and share via our Discovery Call.

In your FREE Discovery Call, we will listen and discuss

  • What your business is
  • What you are aiming to achieve in your business
  • Which major challenge is stopping you move forward
  • Some easy to follow options to more profits now
  • Your action plan
  • Inform you of what we do to help you find success

FREE Discovery Call Request

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Information collected in this form will be used in connection with your FREE Discovery Call and any agreed actions within that call only.

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Gill Bailey is an author and the owner and founder of LinQs. Leading LinQs Business Coaching and our specialist training at LinQs Business Support & Training


“I help business owners and their managers grow their business and their profits faster.” 

LinQs Business Coaching evolved from my LinQs Business Support and Training consultancy, established in 2001. LinQs had been my vision of a consultancy business after selling a 90’s service business. I’d taken that business from start up to sale, management buy-out and then sale on a larger scale. We won awards and gained media recognition during that decade. I’d also held non-executive roles for an employer association and a local community trust, becoming Chair of another award winning organisation. 

My career started in the 80’s as a job analyst in a corporate manufacturing business listening and translating operative and senior management tasks to create their clearly defined  performance related descriptions. I also gained Marketing management experience in the company. Then I was promoted to the company’s first female HR Manager reporting to the Board of Directors.

So I’ve experienced the challenges of multi-site operations and the fast growth small business in an ever changing business and market economy. Learning fast, listening to experience, gaining accredited qualifications in business and training and finding mentors in those I admired. I believe the art of listening and following trusted support has been the key to overcoming my challenges.  I now share those secrets of success in the coaching work I so love today.

I enjoy listening to business owners and helping them solve the problems they face. Building those open supportive relationships you do in coaching.  I’ve been described as ‘the calm voice of reason’ and ‘switching on those light bulb moments’ by my clients. As I believe business needs passion and profit to start up and then sustain growth it had to be in the title of my first business book. But that is just 10 secrets to success, so I continually add easy to follow guides to our library to help more business owners find success.

I also love life and enjoy living in the market town of Clitheroe in rural Lancashire in the North of England. But it’s the family, friends and listening to music that make that my home. Then as the sun shines the whole world lights up for me.

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How to check the level of Word of Mouth

Now they’re beginning to talk and it’s good!

In this post, I am going to continue to discuss how to check the level of Word of Mouth affecting the business.  In the last post on Word of Mouth, I shared a strategy to help shorten your customers purchasing decision time and impact your profit growth. This next stage in developing your Word of Mouth marketing strategy is a tool for checking the level of word of mouth affecting your marketing. That is the word of mouth circulating around your brand, products and services. This tool is known as the nine levels of word of mouth and helps to identify the levels of customer’s negativity, indifference and positivity.

So, working with these nine levels let’s begin with where you would want to check the word of mouth effect on your business. Let’s start with the worst first:

Minus 4

This is the worst and so bad it probably means the product is creating a scandal. Remember, how popular over-the-counter products hit the news as they are found to be unsafe. So, you won’t want that kind of word of mouth.

Minus 3

Dissatisfied customers are going out of their way to persuade other consumers not to purchase your company products and services. They are even boycotting the business.

Minus 2

When customers are asked about your product or business they will give a negative response.

Minus 1

At this level, people are slightly dissatisfied and while not outwardly sharing it, they will have an opinion on certain factors when asked. These people may even continue to purchase from us despite their negative feelings, which can be a little confusing.

Level 0

This is sort of a ‘middle of the road’ place to be. Customers are using the products, but don’t really talk about it. People rarely ask them about it, so they aren’t sharing their opinion with others. This can be a dangerous place to be, because a neutral view, you don’t understand, could turn into a negative one. In fact, that’s the reason to work to turn this into a positive one.

Plus 1

At this level, you are starting your rise into the positive word of mouth about your company, products and services. This Plus 1 indicates that people are generally pleased with your products, but still don’t really say anything about them unless asked.

Plus 2

Now they’re beginning to talk and it’s good! If asked, your customers will share how much they love your products.

Plus 3

Customers will go out of their way to talk about your products, services, company and their shopping experience with us. This is most evident when you see how people recommend holiday destinations to their friends and family.

Plus 4

Your product is very popular and sought after. Your business is the place to be. People are not only talking about how great products and services are.  People are talking about their shopping experience, the customer service and how they see your company products helping them in the future.  To mention any ‘Plus 4’ companies in this blog would date the content as it’s too easy to go back to that ‘Minus 4’ level.  As you all see in the news how bad and fake news spreads so quickly on social media.

That’s all for now on Word of Mouth Strategy next time it’s creating the way forward…

Take this information and use it on your business and check the level of word of mouth you are generating. If you need help with any of this process, take your FREE test drive to get help and tips from our experience.

Gill Bailey
Author, Business Growth and Leadership Coach

New growth support for small business owners

Business growth plans in action

LinQs are launching a new programme to help small business owners create growth. This month sees the launch of LinQs new online coached business owners programme.

New initiative to reach small business owners

Gill Bailey, owner of LinQs, Author and Business Growth Coach, pushing forward vision to help more UK small business owners

With LinQs owner, Gill Bailey passionate about business growth and leadership. This new initiative to reach more UK small business owners to help grow their business will be no surprise to colleagues. As UK based LinQs bring their Business Owners Growth ImpAct Masterclass online.

Starting on 26 September, the initial group coaching session will be via video link. Making it easy for the business owner to access on their computer, tablet or mobile phone. So without the travel time of delegates to consider. The 90-minute session will focus on the business in hand. Helping business owners create strategies that work time and again.

“Small business owners, often have high demands on their time. So they can struggle to travel to and attend workshops or seminars. This is why our Growth ImpAct Masterclass is going online. To help more business owners create the tested strategies that bring about business growth.” Gill Bailey

Valued support

LinQs UK wide clients value our interactive sessions. And importantly, the high growth success strategies we share that work. So our style alongside the ease of access to our valued resources will make this an unmissable online coaching Masterclass.

The initial coaching session for the online Growth ImpAct Masterclass is on 26 September. This is available to book now and offers great value with its Early Bird Discount Saving

More information

To learn more about the Growth ImpAct Masterclass or get a free test-drive of our online coaching and shared strategies for growth and profits

Become a Qualified Business Coach

We are offering aspiring Business Coaches the opportunity to gain an internationally accredited coaching and mentoring qualification delivered by a professionally qualified business coach working with an accredited ILM centre.

For more information

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